Reference

How we handle your information when you use j77

We collect only what we need to run your account, process deposits through bKash, Nagad and Rocket, and keep the lobby secure. This policy explains what data we gather, how we use it, and how you can request changes or deletion.

Account securityPayment processingCookie transparencyUser rightsData retention
Explore the Lobby Read FAQ
j77 How we handle your information when you use j77
CONTACT PATHS

How to reach us about your privacy

If you have questions about what data we hold, want to update your details, or need to request account deletion, our support team is ready to help. We handle privacy enquiries through live chat during business hours and email around the clock. Each request is logged with a ticket reference so you can track progress until resolution.

Live chat Open the chat widget in the bottom corner of any page and tell the agent you have a privacy or data question.
Email support Send your privacy request to our support inbox and include your registered mobile number or email address. We respond within one business day and will verify your identity before sharing or updating any personal information.
Help centre Visit the help section in your account dashboard to find step-by-step guides on updating your profile, managing cookie preferences, and understanding what data we collect when you deposit via bKash, Nagad or Rocket.
DATA HANDLING

How we protect and manage your information

We encrypt account credentials and payment transaction logs with SSL to prevent interception during transmission. Cookies on j77 fall into three groups: essential ones that keep you logged in and maintain session state, preference cookies that remember your language and currency, and analytics cookies that show us which games and pages visitors engage with most. You can disable non-essential cookies in your browser settings without losing core lobby access. We retain account data and transaction history for a minimum period required by payment processors and regional record-keeping rules, then archive or delete it depending on your account status.

Encryption standards

We use SSL encryption across the entire site so your login credentials, mobile number, email and payment transaction details are protected in transit. Game sessions and live casino streams also run over encrypted connections to prevent third-party interception.

Cookie categories

Essential cookies maintain your login session and wallet balance display. Preference cookies remember your chosen language and currency. Analytics cookies track which game lobbies and pages you visit so we can improve navigation and spotlight popular titles.

Data retention rules

We keep active account records and transaction logs for as long as your account remains open, plus the period required by payment processors and regional compliance standards.

User rights and requests

You can request a copy of your data, ask us to correct inaccurate information, or submit a deletion request at any time.

Privacy and data questions answered

We ask for your mobile number, email address, date of birth and preferred payment method during signup. When you deposit via bKash, Nagad or Rocket, we log the transaction reference and amount to update your wallet balance.

No. When you deposit through bKash, Nagad or Rocket, you complete the transaction in your own mobile wallet app. We receive only the transaction reference and confirmation; your wallet PIN and password stay with your payment provider.

We archive transaction logs and account records for the minimum period required by payment processors and regional compliance rules, then delete or anonymise them. Contact support if you want specific retention details for your account.

Yes. Submit a deletion request through live chat or email support, and we will close your account and remove personal data once we verify your identity. Some transaction logs may be retained for the legally required period before final deletion.

We use essential cookies to keep you logged in, preference cookies to remember language and currency, and analytics cookies to track lobby navigation. You can disable non-essential cookies in your browser settings without losing access to games or payments.

Log in and visit the account settings page to change your email address or mobile number. For changes that affect verification or payment methods, contact live chat support so we can confirm your identity before updating the record.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalAppj77 AppInfoCrash ShockWave

Related pages

j77 Bangladesh j77 App Cricket Betting Live About Us Slot Kingsway